Fare terms and conditions
New Zealand domestic fares
We fly to 20 domestic destinations around New Zealand and there's a choice of fares on every route, so you only pay for what you need. All our domestic fares offer a standard seat, allow changes prior to departure and flexirefund is fully refundable. Check out the options and choose the one that suits you best.
Find out more about the New Zealand domestic experience.
Trans-Tasman fares include flights between New Zealand and Perth, Brisbane, Melbourne, Cairns, Sydney, Adelaide, the Gold Coast or the Sunshine Coast in Australia.
Island fares include flights between New Zealand and Honolulu, Bali, Rarotonga, Fiji, New Caledonia, Niue, Samoa, Tahiti or Tonga.
Long haul means any flights for international sectors between Korea and New Zealand, Australia or Pacific Islands.
EXCEPTION: Tickets are fully refundable if cancelled within 24 hours of making the reservation and the reservation is made at least 7 days (168 hours) before departure of the first flight in the itinerary.