Fare terms and conditions
Domestic Fares include any flights within New Zealand.
Trans-Tasman fares include flights between New Zealand and Perth, Brisbane, Melbourne, Cairns, Sydney, Adelaide, the Gold Coast or the Sunshine Coast in Australia.
Island fares include flights between New Zealand and Honolulu, Bali, Rarotonga, Fiji, New Caledonia, Niue, Samoa, Tahiti or Tonga.
Long haul fares
Long-haul means any flights for international sectors between Korea and New Zealand, Australia or Pacific Islands.
EXCEPTION: Tickets are fully refundable if cancelled within 24 hours of making the reservation and the reservation is made at least 7 days (168 hours) before departure of the first flight in the itinerary.