Need help with your baggage?

Sometimes, despite our best efforts, something goes wrong with your baggage or personal items. Let's sort it out for you quickly.

Need help with anything else?

Find out your checked-in baggage allowance.

Find out what items you cannot bring on-board, in your carry-on baggage.

Find out what not to pack in your checked-in baggage.

Find out what to do with oversized baggage, so you can bring your sporting equipment.

Find out how you can travel with your pets.