Email and internet safety

We use email to announce our latest offers, and keep you up to date with your flights and Airpoints™ benefits. You can control what we send you with your preferences.

And of course, if you receive a suspicious email claiming to be from us, we want to know.

Double opt-in

When you sign up for special offer emails, we use a double opt-in. It's a two-step process to confirm you want to receive emails from us. Step 1 is signing up online, and step 2 is clicking on a confirmation email from us.

You also have the option to sign up for special offers when you book a ticket online. Because booking involves confirming your identity, we don't use a double opt-in.

Double opt-in

When you sign up for special offer emails, we use a double opt-in. It's a two-step process to confirm you want to receive emails from us. Step 1 is signing up online, and step 2 is clicking on a confirmation email from us.

You also have the option to sign up for special offers when you book a ticket online. Because booking involves confirming your identity, we don't use a double opt-in.