Travel within New Zealand

You currently do not need  a negative COVID-19 test or proof of COVID-19 vaccination to travel domestically within New Zealand.

We no longer require passengers to wear face masks on domestic flights. You are, of course, welcome to wear a mask when you travel with us, and we will continue to provide masks at our boarding gates. 

Yes, you can travel with your pet as checked-in baggage between all parts of New Zealand. See more about travelling with pets.

 Yes, you can make online bookings for children travelling alone between all parts of New Zealand. Find out more about children flying alone

Customers who booked a flexirefund ticket can request a refund here. For all other fare types, our domestic seat options come with the flexibility to make changes to your bookings. You can find your fare type on the receipt page of your E-ticket. See our fare rules for full details of your fare conditions.

You can check the status of your flight from 48 hours before departure, or use the Air NZ app to keep informed of your flight status. 

All services are subject to change as governments change travel and border restrictions. We may be required to adjust our domestic schedule to meet the regional travel restrictions set by the government. We'll contact you if your flight is directly impacted.

To help make this process easier, it's important that we have accurate contact details recorded in your booking.

• If you have booked directly with us, please go to manage bookings to update your preferred contact information.
• If you booked via a Travel Agent or Third-Party Online Agent, please contact them directly for help with your booking.

Please check the latest New Zealand Government restrictions before you book a ticket or head to the airport.

Our inflight food and beverage service for domestic flights is available.