Travelling or returning to Asia
If you're planning on flying soon, we recommend checking the latest information and advice on travel requirements before you book.
These requirements may change before you travel, so be sure to check regularly. Failure to meet local requirements may result in denied boarding.
Travel to Mainland China
Travel eligibility
- The People's Republic of China border remains closed to most foreign nationals.
- Check you meet entry, health, and immigration requirements for Mainland China.
Health Check QR Code required for Check-in
- All passengers must present a valid Green Health Status (HS) QR Code or Green Health Declaration (HDC) QR Code for check-in.
- You will need to upload your pre-departure test result and proof of vaccination, along with other required documents.
- For further information please see FAQs for Applying for Health Code.
Health declaration
- All passengers must also complete an Electronic Health Declaration Form 24 hours prior to arriving in Mainland China.
Transit New Zealand
- We are currently unable to accept passengers transiting through New Zealand from another international destination to Mainland China.
Travel to Hong Kong
Travel eligibility
- Check you meet entry, health, and immigration requirements for Hong Kong.
Boarding requirements
All travellers must present the below documents at check-in:
- Proof of full vaccination. This will be verified as part of the online Health and Quarantine Information Declaration (see below).
- A negative PCR pre-departure COVID-19 test taken within 48 hours of the last point of departure to Hong Kong. This is applicable to passengers 3 years and older.
- eg. CHC-AKL-HKG, passengers must present a negative pre-departure test within 48hrs of departing Auckland.
- Confirmation of a Designated Quarantine Hotel (DQH) reservation.
Please note that a pre-departure test is not required for passengers transferring or transiting Hong Kong.
Health declaration system
- All travellers must complete a Health Declaration Form.
- You can start the form up to three days before your day of arrival.
- After submitting the online form, the system will generate a QR code.
- Please save the result by clicking 'Save QR Code' or taking a screenshot to present to staff at check-in, or upon arrival in Hong Kong.
For further information, see the Hong Kong Government's inbound travel website.
Travel to Japan
Travel eligibility
- Check you meet entry, health, and immigration requirements for Japan.
- Managed quarantine or self-isolation is required.
Pre-departure testing
- All travellers must present proof of a negative COVID-19 test taken 72 hours prior to departure.
- There are mandatory 'data elements' that must be included on a pre-departure test result certificate.
- Find out more or download the Japanese Government Certificate of Testing for COVID-19 form.
Fast Track App
- You can pre-register for airport quarantine procedures with Fast Track before you enter Japan.
- If you use Fast Track, please remember to carry paper copies of your documentation to present at check-in.
Travel to Singapore
Travel eligibility
- Check you meet entry, health, and immigration requirements for Singapore.
Pre-departure testing for unvaccinated passengers
- Fully Vaccinated travellers and children 12 years of age and under do not require a pre-departure test.
- If you are required to take a pre-departure test, your result will need to be printed, and cannot be handwritten.
Vaccinated travel
- You may need to present proof of full vaccination to enter Singapore.
Singapore digital arrival card
- All passengers must submit an Electronic Singapore Arrival Card with a Health Declaration via the SG Arrival Card e-Service.
TraceTogether APP
- All travellers must download the TraceTogether mobile app prior to arriving in Singapore.
- The TraceTogether app supports Singapore's efforts to combat COVID-19 by enabling community-driven contact tracing.
For further information, see the Singapore Government's Safe Travel website.
Travel to South Korea
Travel eligibility
- Check you meet entry, health, and immigration requirements for South Korea.
- Eligible passengers travelling on passports from visa-waiver countries will require a K-ETA. If eligible, please apply for a K-ETA at least 24 hours prior to boarding.
Pre-departure testing
- All travellers must present a negative COVID-19 pre-departure test to travel to Korea. You will need to provide a printed copy of this test result.
Special entry procedure
- All travellers will go through the Special Entry Procedure on arrival.
- This includes temperature screening, completing relevant inflight paperwork, and submitting daily health checks via the Self-Quarantine Safety Protection App.
- Prepare for your arrival with the Q-Code app.
Travel to Taiwan
Travel eligibility
- Check you meet entry, health, and immigration requirements for Taiwan.
- The Taiwan border remains closed to most foreign nationals.
Pre-departure testing & quarantine
- All passengers must complete a 'Quarantine System For Entry' form prior to departure to confirm where they will complete their mandatory quarantine.
- Pre-departure testing is no longer required.