Islands Economy Flexi fares

Booking changes


Booking change fee

No fee.

Additional fare difference


Service fees for making booking changes

Payable (unless changing online).

Booking cancellations

Fully refundable, with the exception of bookings over Dec - Jan Period to/from Samoa, Rarotonga, Tonga and Niue where NZD $200 cancellation fee per person will apply. If upgraded from an Islands Smart Saver fare, only the upgrade portion is eligible for a refund.

No shows

Fully refundable with the exception of travel to Samoa, Rarotonga, Tonga and Niue for travel Dec - Jan when a 50% no show penalty applies.

Name changes

Not permitted.

Airpoints™ & Status Points

Eligible for Airpoints Dollars™ unless booked in N or F class or purchased with Airpoints Dollars.

Eligible for Status Points unless booked with Airpoints Dollars.

Checked bag

Baggage allowance differs depending on the route and Seats to Suit product selected. For baggage information that is specific to your selected journey, please select 'Baggage info' from the flight details section of the booking process, or refer to your electronic ticket.

Meals, drinks and inflight entertainment

Depends on which 'Seats to Suit' option selected.

Fare rules

Islands Flexi.