New Zealand Domestic Travel
Travelling safely during Alert Level 1
Thank you for your patience as we work to keep our customers and people safe while travelling. Here's everything you need to know about domestic travel during Alert Level 1.
For information about the Alert System please visit the NZ Govt site.
Physical distancing is not required at the airport or on board at Alert Level 1. All check-in kiosks will be available, however, we recommend checking-in online or via the Air NZ Mobile app before heading to the Airport.
All Domestic Lounges and Valet services will resume as normal while at Alert Level 1.
Masks are no longer required on board with Air New Zealand under Alert Level 1. Passengers are welcome to wear their own face covering and we will continue making masks available for those who wish to use one.
Please check the government website before you travel to make sure your face covering is fit for purpose.
We are taking extra steps to ensure all our aircraft, lounges, and airports are frequently cleaned. We are regularly cleaning our aircraft with antiviral products, approved for use by aircraft manufacturers and by the World Health Organisation. Hand sanitiser is readily available on board all aircraft for customer and crew use. Face masks are also available on board for those who wish to use one.